ADT Mission, Vision, Values

From the ADT corporate offices to ADT’s installation trucks, from the professionals at the ADT Customer Monitoring Centers to the support staff across the country, all ADT employees are guided by three directives: our Mission, our Vision, and our Values. We're proud to share them with you.

Mission

To be the leading security systems, services, and solutions provider in the world. We plan to achieve this by exceeding customers' expectations through superior service delivery, world class talent and applied technological innovation, making ADT the most profitable business in the Tyco portfolio.

Vision

We will become the company most trusted to provide our customers with the best quality security systems, services and solutions to protect valuable assets, whatever they may be.

Values

Performance: We will be the team that meets its performance objectives every time, every way with no excuses, no exceptions.

Honesty: We will speak openly and directly, with empathy, respect and a willingness to resolve all issues through mutual compromise.

Integrity: We will do what we say.

Empowerment: We will empower team members to do what is necessary to exceed the expectations of external and internal customers.

Teamwork: We will treat all team members with respect, dignity, and integrity.

Diversity: We will create an environment that attracts, retains, and respects every individual regardless of our difference.